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The growing data of the government domain can drive the new era of data driven governance by using Artificial Intelligence and Machine Learning. Dhwani is the small step of NIC UP State Centre, Lucknow towards the use of data repository for the direct benefits of citizen and improvements of the existing e-Governance Services. Dhwani is an AI based API platform that provides various AI based services through REST APIs which are intended to be used by the departments of Centre, States and Union Territories of India. The objective of the portal is provides the services that can be solved by using Artificial Intelligence and Machine Learning algorithm. Presently, following services are available -


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1. Chatbot Service

Dhwani facilitates the web portal and websites (Static or Dynamic) developed in any languages to directly integrate the Chatbot Services for providing Virtual Assistance to the Users of the Portal. The AI enabled Chatbot, answers the general queries about any product or services offered by the native portal. This chatbot can be utilized as advance form of interactive FAQ (Frequently Asked Question).

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2. Human Face Detection Service :

In modern digital era, mostly every department accepts applications for a scheme/service from public through a web based online portal. Usually, an online application form provides option to upload a clear passport size photo of applicant. While uploading an image on portal, without any AI mechanism it is impossible to detect at server end that the uploaded photo is clear enough to understand and has a human face in it. Human Face Detection API may be used to solve these issues. This API takes image as input and responds the level of blurriness and also validates whether there is a human face in uploaded image or not.

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3. Human Face Matching Service :

This API compares images taken at two different instances and checks whether both images contains the same objects or human faces or not. Face Matching API is useful for any examination process in order to identify whether the candidate who appeared in examination is same as who applied to take examination. Two input images taken at two different instances are required to pass as input parameters to this API.

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4. Image To Text Conversion Service :

This API utilizes Optical character recognition (OCR) technique. OCR is a pattern recognition AI-based technology to identify text inside an image and convert it into an editable digital document. For any office automation application which need to make digital data editable like letters, office orders, receipts, invoices, or bank statements, usually in image format, then this API can be utilized. At present the API is capable to converting the text images of nine Indian languages. The supported languages are Hindi, English, Gujrati, Urdu, Malayalam, Oriya, Punjabi, Tamil and Telugu.

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